In neetoCRM, a deal signifies a structured engagement with potential customers. When a lead demonstrates genuine interest in your products or services, this potential is formalized into a deal within neetoCRM. This transformation marks the initiation of a structured and trackable engagement with a prospective customer.
The deal can belong to a structured pipeline, which acts as a visual representation of the stages that a transaction progresses through. For instance, consider a scenario where a software company is in discussions with a potential client about a customized solution. The stages in the deal pipeline might include initial discussions, proposal submission, negotiation, and contract finalization. This pipeline structure facilitates a systematic approach to managing the evolving dynamics of the deal, allowing the sales team to monitor and measure progress.
Integral to the concept of a deal in neetoCRM is the notion of business value. Each deal can be associated with a targeted business value, representing the monetary or strategic objective the company aims to achieve through the successful closure of the deal. For example, if a marketing agency is in talks with a client for a digital marketing campaign, the business value attached to the deal could be the projected revenue from the campaign.
Throughout the lifecycle of a deal, neetoCRM tracks the ongoing transaction with a person or organization. Every interaction or communication achieved within the deal stages is documented, providing a comprehensive history of the engagement. The final outcome of a deal is determined as either "WON" when the transaction is successfully completed, or "LOST" when the negotiation doesn't culminate in a successful agreement. This Won/Lost feature ensures transparency, accountability, and strategic insights for businesses.